Lower Price Guarantee
Price match promise
If the price of your product drops on our site or
you see it cheaper with another retailer before buying,
let us know by send us an email and we’ll refund the difference or price match.
We’re all looking for the best prices, even saving some of euro can make a huge difference.
That’s why we’ll match the price of your products if you find them cheaper somewhere else.
Our price match promise
We’ll price match any item we sell and it’s delivery against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:
- Email us.
- Let our friendly team know the product code
- Tell us where you spotted it
- Let our team work their magic
That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!
What if I've already bought my product?
The savings don’t just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, let us know by email. We’ll happily refund the difference, which will appear in your bank account within 3-5 days. If you let us know after those 7 days, we won’t be able to match the price.
The important bits
We match against the total cost of our competitor’s item and delivery, so keep this in mind before you call us
We only price match against website from retailers based in the Europe, selling European products
The product on our competitor’s site needs to be exactly the same as the one on our site
The product must be available to order and pay for that same day